Terms of Use

Last Updated: June 30, 2026

Agreement to Terms

Please read these terms carefully before using the ChampionTracker platform.

These Terms of Use (the "Terms") govern access to and use of the website located at championtracker.ai, the ChampionTracker software-as-a-service platform, related applications, content, documentation, APIs, integrations, and services (collectively, the "Services") provided by ChampionTracker, LLC ("ChampionTracker," "we," "us," or "our").

By creating an account, clicking to accept these Terms, accessing the Services, or using the Services, you agree to be bound by these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization. If you do not agree, do not access or use the Services.

Account, Services & Subscriptions

1. Eligibility and Account Registration

You must be at least 18 years old and have authority to enter into these Terms. You agree to provide accurate account information, keep credentials confidential, maintain appropriate account security, and promptly notify us of unauthorized access or use. Accounts are issued per authorized user and may not be shared unless expressly allowed by your subscription plan or written agreement.

2. Services

ChampionTracker provides tools to help business users track professional contacts and "champions," monitor public professional signals, identify job changes and relationship events, organize relationship context, and receive alerts and insights. We may modify, improve, suspend, discontinue, or replace features from time to time. We will use commercially reasonable efforts to provide notice of material changes that significantly reduce core functionality for paying customers.

3. Subscription Plans, Trials, Fees, and Payment

Certain Services require a paid subscription. Fees, plan limits, tracked champion caps, user minimums, billing frequency, renewal terms, and included features are described in the applicable order form, checkout flow, pricing page, or other written agreement.

  • Payment. You authorize us and our payment processors to charge the payment method provided for applicable fees, taxes, renewals, upgrades, and other charges.
  • Auto-renewal. Unless otherwise stated, subscriptions renew automatically for successive terms until cancelled in accordance with the applicable cancellation process.
  • Trials. Trials may be limited by duration, features, usage, or tracked champion count. At the end of a trial, access may expire or convert to a paid subscription if you provided payment information and accepted conversion terms.
  • Taxes. Fees are exclusive of taxes unless stated otherwise. You are responsible for applicable taxes other than taxes based on our net income.
  • No refunds. Except as required by law or expressly stated in an order form, fees are non-refundable and payment obligations are non-cancelable for the committed term.
  • Changes. We may change pricing or plan features prospectively, with notice as required by law or the applicable agreement.

We aim to make cancellation instructions reasonably accessible through account settings, support, or written notice.

4. License and Access Rights

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the applicable subscription term for your internal business purposes. We reserve all rights not expressly granted.

5. Customer Data and Your Responsibilities

"Customer Data" means data, content, contact information, notes, files, configurations, prompts, instructions, and other materials submitted to or made available through the Services by or on behalf of you or your organization.

You retain ownership of Customer Data. You grant ChampionTracker and its service providers a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, display, modify, and use Customer Data as necessary to provide, secure, support, and improve the Services, comply with law, and exercise rights under these Terms.

You are responsible for:

  • the accuracy, quality, legality, and appropriateness of Customer Data;
  • obtaining all rights, permissions, notices, and consents required to submit Customer Data and use the Services;
  • ensuring that your use of the Services complies with applicable privacy, marketing, anti-spam, employment, data protection, and other laws;
  • using outputs, alerts, and enrichment results responsibly and reviewing them for accuracy before reliance;
  • maintaining appropriate internal controls for user access, exports, integrations, and downstream use.

6. Enrichment Data, Public Information, and Third-Party Sources

The Services may include information obtained from public sources, third-party data providers, enrichment vendors, integrations, and automated matching processes. We do not guarantee that such information is complete, current, accurate, or suitable for any particular purpose. Job changes, public mentions, posts, company changes, and similar signals may be delayed, incorrect, incomplete, or misattributed. You are responsible for verifying information before taking action based on it.

AI, Acceptable Use & Intellectual Property

7. AI and Automated Outputs

The Services may use artificial intelligence, machine learning, natural language processing, ranking, matching, summarization, or other automated tools to produce insights, alerts, recommendations, summaries, or suggested actions ("Outputs"). Outputs are provided for informational business relationship management purposes only. You are responsible for human review and final decisions. We do not guarantee that Outputs will be accurate, non-infringing, unique, complete, or free from bias or error.

You may not use the Services or Outputs as the sole basis for decisions that have legal or similarly significant effects on individuals, including employment, credit, housing, insurance, lending, admissions, benefits, or eligibility decisions.

8. Not a Consumer Reporting Agency; Prohibited Screening Uses

ChampionTracker is not a consumer reporting agency, and the Services are not "consumer reports" under the Fair Credit Reporting Act or similar laws. You may not use the Services to determine eligibility for credit, employment, housing, tenant screening, insurance, education, government benefits, or any purpose regulated by consumer reporting, background check, or similar laws.

9. Acceptable Use

You may not, and may not permit others to:

  • use the Services unlawfully, deceptively, abusively, or in violation of third-party rights;
  • upload sensitive personal information unless expressly authorized and necessary for the intended business purpose;
  • use the Services to send spam, unlawful marketing, harassment, discriminatory content, or harmful communications;
  • reverse engineer, decompile, disassemble, copy, scrape, crawl, or attempt to extract source code, models, data, or non-public information except as permitted by law;
  • benchmark or use the Services to build, train, or improve a competing product without our written consent;
  • interfere with security, availability, integrity, or performance of the Services;
  • attempt unauthorized access to accounts, systems, APIs, integrations, or data;
  • remove proprietary notices or misrepresent the source of Services or Outputs;
  • use the Services to create or distribute malware, malicious code, or harmful automation;
  • exceed plan limits, circumvent usage restrictions, share accounts, or resell the Services without authorization.

10. Integrations and Third-Party Services

The Services may allow integrations with third-party applications, platforms, APIs, or data sources. Your use of third-party services is governed by their terms and privacy notices. We are not responsible for third-party services, data, outages, errors, security practices, or changes. You authorize us to access and process information from connected services as necessary to provide the integration you enable.

11. Intellectual Property

ChampionTracker and its licensors own all rights, title, and interest in the Services, software, technology, designs, documentation, content, trademarks, models, prompts, workflows, and related intellectual property, excluding Customer Data. You may not use our names, marks, logos, or branding without written permission. If you provide suggestions, feedback, ideas, requests, or recommendations, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation.

12. Confidentiality

Non-public information about the Services, pricing, security, product roadmap, beta features, business plans, technical information, and performance data is our confidential information. You may use it only to evaluate or use the Services and may not disclose it except as required by law or with our written consent.

Security, Liability & Dispute Resolution

13. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect personal information. By using the Services, you acknowledge the Privacy Policy. For business customers requiring data processing terms, a separate Data Processing Addendum may apply.

14. Security

We use reasonable safeguards designed to protect the Services, but no system is perfectly secure. You are responsible for configuring user access appropriately, protecting credentials, reviewing integrations, and promptly notifying us of suspected unauthorized access. You may not conduct penetration testing, vulnerability scanning, load testing, or similar testing without prior written authorization.

15. Beta Features

We may offer beta, preview, experimental, or early-access features. Beta features are provided as-is, may be modified or discontinued at any time, may be subject to additional terms, and may be excluded from service commitments or support obligations.

16. Suspension and Termination

We may suspend or terminate access to the Services if you breach these Terms, fail to pay fees, create security or legal risk, misuse the Services, exceed usage limits, or if suspension is necessary to protect the Services or others. You may cancel as described in your subscription terms. Upon termination, your right to access the Services ends, but provisions that by their nature should survive will survive, including payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, indemnity, and dispute terms.

17. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, OUTPUTS, ENRICHMENT DATA, ALERTS, AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, CURRENT, COMPLETE, OR FREE FROM ERRORS, OR THAT DATA OR OUTPUTS WILL BE ACCURATE OR RELIABLE.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHAMPIONTRACKER AND ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST GOODWILL, DATA LOSS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO CHAMPIONTRACKER FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

19. Indemnification

You will defend, indemnify, and hold harmless ChampionTracker and its affiliates, members, managers, officers, employees, contractors, service providers, and licensors from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to: (a) Customer Data; (b) your use of the Services or Outputs; (c) your breach of these Terms; (d) your violation of law or third-party rights; (e) your integrations or downstream use of data; or (f) your use of the Services for prohibited screening, regulated eligibility, or unlawful marketing purposes.

Dispute Resolution & General Provisions

20. Dispute Resolution; Arbitration; Class Action Waiver

Before filing a claim, the Parties will attempt in good faith to resolve any dispute informally by providing written notice describing the dispute and allowing at least thirty (30) days for resolution.

Except for claims seeking injunctive or equitable relief for misuse of the Services, intellectual property infringement, confidentiality breaches, unauthorized access, or non-payment, any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted in Hamilton County, Indiana, unless the Parties agree otherwise. Judgment on the award may be entered in any court of competent jurisdiction. Claims must be brought only on an individual basis and not as a plaintiff or class member in any class, consolidated, representative, or collective action, to the maximum extent permitted by law.

21. Governing Law and Venue

These Terms are governed by the laws of the State of Indiana, without regard to conflict of law principles. For any dispute not subject to arbitration, the state or federal courts located in Hamilton County, Indiana will have exclusive jurisdiction and venue, and each Party consents to such jurisdiction and venue.

22. Changes to Terms

We may update these Terms from time to time. The "Last Updated" date indicates when they were last revised. Material changes may be communicated through the website, in-product notice, email, or other reasonable means. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by law.

23. Miscellaneous

  • Order of precedence. If an order form or signed agreement conflicts with these Terms, the signed agreement controls for that customer to the extent of the conflict.
  • Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
  • Severability. If any provision is unenforceable, the remaining provisions remain in effect.
  • No waiver. Failure to enforce a provision is not a waiver.
  • Entire agreement. These Terms, the Privacy Policy, and any applicable order form or signed agreement constitute the entire agreement regarding the Services.

24. Contact

Questions about these Terms may be sent to:

ChampionTracker, LLC
PO Box 26
Fortville, IN 46040
privacy@championtracker.ai