Last Updated: June 30, 2026
How ChampionTracker collects, uses, discloses, and protects your personal information.
This Privacy Policy explains how ChampionTracker, LLC ("ChampionTracker," "we," "us," or "our") collects, uses, discloses, and protects personal information in connection with our website at championtracker.ai, our software-as-a-service platform, related applications, communications, and services (collectively, the "Services").
ChampionTracker helps business users track and maintain relationships with professional contacts, including customer champions, prospects, former buyers, users, and other business contacts. Because the Services are designed for business relationship management, the Services may process business contact information, public professional information, user-supplied contact details, enrichment data, relationship notes, alerts, and usage information.
This Privacy Policy applies to personal information we process when you visit our website, create an account, use the Services, communicate with us, or otherwise interact with ChampionTracker.
For personal information submitted to the Services by or on behalf of our business customers ("Customer Data"), ChampionTracker generally acts as a service provider, processor, or similar role on behalf of the customer. The customer is responsible for determining what Customer Data is submitted to the Services and for providing any notices and obtaining any rights or permissions required by applicable law. For information we collect for our own business purposes, ChampionTracker acts as a controller or business, as applicable.
The categories of personal information we collect depend on how you use the Services.
| Category | Examples |
|---|---|
| Account and profile information | Name, business email, company, job title, phone number, password or authentication information, workspace or organization details, user role, preferences, and account settings. |
| Customer Data and relationship information | Tracked champion/contact names, employers, job titles, business email addresses, LinkedIn or other professional profile URLs, relationship notes, tags, lifecycle stage, team ownership, activity history, and user-entered context. |
| Public and enrichment information | Professional profile information, job changes, company changes, public posts, podcasts, speaking appearances, mentions, news, employer/company information, and other information from public sources or third-party data providers. |
| Integration data | Information made available through integrations enabled by you or your organization, such as CRM records, calendar metadata, email metadata, contact lists, or other connected account information. |
| Usage, device, and log information | IP address, browser type, device identifiers, operating system, referring/exit pages, pages viewed, actions taken, timestamps, session data, error logs, and feature usage. |
| Billing and transaction information | Subscription plan, billing address, payment status, invoice information, and limited payment-related information. Full payment card details are typically processed by our payment processor and not stored by us. |
| Communications and support information | Emails, chat messages, form submissions, feedback, survey responses, support tickets, demo requests, and related communications. |
| Cookies and tracking technologies | Cookie identifiers, analytics events, website interaction information, and marketing attribution data, as described in Section 6. |
We may collect personal information from:
We use personal information for the following purposes:
ChampionTracker may use automation, machine learning, artificial intelligence, matching logic, and third-party enrichment tools to identify job changes, public mentions, relationship signals, duplicate records, and relevant business context. These outputs are intended to assist business users and may be incomplete, delayed, or inaccurate. Users are responsible for reviewing outputs before relying on them.
Unless we expressly state otherwise in a separate agreement or obtain appropriate permission, we do not use Customer Data to train publicly available foundation models. We may use aggregated, anonymized, or de-identified data, usage telemetry, and feedback to improve the Services, including models, prompts, workflows, and product performance.
We and our service providers may use cookies, pixels, SDKs, local storage, and similar technologies to operate the website, remember preferences, authenticate users, analyze traffic, measure product usage, detect security events, and support marketing. You can control cookies through your browser settings and, where available, through our cookie preference tools. Blocking some cookies may affect functionality. If we use advertising or retargeting technologies that are considered "selling," "sharing," or targeted advertising under applicable law, we will provide legally required opt-out mechanisms and honor applicable opt-out preference signals where required by law.
We may disclose personal information as follows:
We do not sell personal information for money. Some privacy laws define "sale," "sharing," or "targeted advertising" broadly, and certain website analytics or advertising technologies may fall within those definitions. See Section 6 for more information.
Business customers and workspace administrators may control user access, invite or remove users, configure integrations, export or delete certain Customer Data, and access activity or usage information within their workspace. If your account is provided by your employer or organization, your organization may be able to access, modify, export, restrict, or delete information associated with your account.
We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business purposes. Customer Data is generally retained according to our agreement with the applicable customer and any applicable product settings. Following account cancellation or termination, we may delete, anonymize, or retain information as permitted by contract and law, including in backups for a limited period.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. These may include access controls, encryption in transit, monitoring, vendor diligence, secure development practices, backups, and internal policies. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Users are responsible for safeguarding credentials and using appropriate account controls.
ChampionTracker is based in the United States. If you access the Services from outside the United States, your information may be processed in the United States and other countries that may have privacy laws different from those in your jurisdiction. Where required, we use appropriate safeguards for international transfers, such as contractual commitments with service providers.
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or portability of personal information; to opt out of certain processing such as sale, sharing, targeted advertising, or certain profiling; to limit use of sensitive personal information; to withdraw consent; and to appeal a privacy request decision. These rights may be subject to verification and legal limitations.
To submit a privacy request, contact us at privacy@championtracker.ai. If your information is processed as Customer Data for one of our business customers, we may refer your request to that customer or process it according to the customer's instructions. We will not discriminate against you for exercising privacy rights, although some Services may require certain information to function.
The following notice applies where required by California, Colorado, Connecticut, Delaware, Indiana, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, and similar state privacy laws.
| Notice Topic | ChampionTracker Practice |
|---|---|
| Categories collected | See Section 2. We may collect identifiers, business contact information, internet/activity information, commercial information, professional information, inferences, and account/security information. |
| Purposes | See Section 4. We use information to provide and improve the Services, operate accounts, enrich business contact data, send alerts, bill customers, market our Services, secure the platform, and comply with law. |
| Categories disclosed | We disclose categories listed in Section 2 to the categories of recipients in Section 7. |
| Sale/share/targeted advertising | We do not sell personal information for money. If website advertising or analytics constitute sale, sharing, or targeted advertising, we will provide required opt-outs. |
| Sensitive personal information | We do not seek to collect sensitive personal information except where necessary for account security, payment processing through vendors, or as otherwise provided by users or customers. |
| Consumer rights | Access/know, delete, correct, portability, opt-out, limit sensitive information use, and appeal where applicable. |
If the GDPR, UK GDPR, or Swiss privacy law applies, our legal bases may include performance of a contract, legitimate interests, consent, compliance with legal obligations, and protection of rights and security. You may have rights to access, rectify, erase, restrict, object, portability, withdraw consent, and complain to a supervisory authority. When we process Customer Data on behalf of a customer, the customer is generally the controller and we act as processor.
The Services are intended for business users and are not directed to children under 18. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.
The Services may link to third-party websites, applications, or services. We are not responsible for their privacy practices. Your use of third-party services is governed by their terms and privacy notices.
We may update this Privacy Policy from time to time. The "Last Updated" date indicates when the Policy was last revised. Material changes may be communicated through the website, in-product notice, email, or other reasonable means. Continued use of the Services after an update means the updated Policy applies to your use of the Services to the extent permitted by law.
Questions or privacy requests may be sent to:
ChampionTracker, LLC